An analysis of internal environmental factors, marketing mix plus performance. At the end of the chapter,appendix 3a discusses the strategic implications of international retailing. Retail management a strategic approach th edition pdf. Notes retail management strategy levy retail management 2nd sem retail management notes download retail management pdf retail management a strategic approach pdf integrated retail management irm.
In this stage, after analyzing the stores capabilities in terms of hr, finance, physical and intangible resources, a store manager formulates retail strategy with regard to marketing, retail positioning and retail mix. Here is the marketing strategy of walmart analysed in detail. Retailers design ads, stage special events and develop promotions aimed at their markets. Retail marketing, positioning strategy, innovations, retail, location. The creation of this strategic marketing plan by the communitys marketing project the project is part of this community development process. Marketing is the art of creating and satisfying customers at a profit.
Recent marketing literature has also focused on the increasing importan ce of retailing. Schools offering marketing degrees can also be found in these popular choices. In a market where the consumer empowerment has fundamentally affected the retail environment, and traditional marketing has lost its former. Brand building through customer service this case, set in 2008, attempts to analyse how to build brand in a hyper competitive industry like consumer durables industry where brands matter the most and marketing efforts matter even more. We also look at the controllable and uncontrollable parts of a retail strategy. But as the industry matures, disciplined mid and longterm strategic planning and focused execution are becoming indispensable for sustainable performance. Retail strategy is a holistic marketing plan for a product or a service to reach and influence the consumers. A strategic marketing plan is dynamic and always changing, yet it is an important tool for key personnel to refer to and implement. A majority of retail business in india are sole proprietorships and partnerships. Walmart is the largest retailer in terms of revenues and number of employees globally.
Then use the information that you collect, along with other development tools, to build your marketing strategy. Principles of retailing suzanne fernie bsc, tqfe, dms marketing, mba suzanne is a further and highereducation lecturer in retailing and marketing, specialising in retail environment, retail theories and retail change. This strategy is included in all those things which will make retail channels available for any product or service, to deliver price or sales incentives and how the product should be displayed on the shelf. Strategic marketing is incorporated in many different marketing and business careers to help organizations make the most profit by understanding what the consumer wants. It is recognised that the community itself will need to change in order to adopt this plan and those from other projects. Thus, it is marked by specific activities in which firms engage to build a marketing plan, ensuring that the entire organization is aligned on strategic priorities. Enhance transforts image increase and expand ridership promote the integration of max brt with transfort. Retail is the sale of goods and services from businesses to an end user called a customer. The purpose of this study was to analyze retail marketing strategies on. Outline the steps of retail strategy planning strategic planning is a formal process. Originalityvalue a synoptic view of role of marketing intelligence and. Marketing is the process by which an organization relates creatively, productively and profitably to the market place. In this article, we explore, 1 the definition and purpose of strategic marketing, 2 the three phases of the strategic marketing. It spans a whole range of strategic and tactical decisions on the retail marketing mix, from designing the store layout to efficient labour.
This strategy covers everything from what retail channels a product or service will be available in to what should be the price or sales incentive to be given and how to display the product in the shelf. The goal is to position the store in consumers minds. Building a foundation for your future 4 customer characteristics and purchasing hot buttons provide the information needed to decide whether the firm can and should attempt to gain or maintain a sustainable competitive advantage for marketing to a particular market segment lehmann and winer 1994. Retail management i about the tutorial retail management is an activity of selling products or services to their endusers. She has taught retailing at every level in further and higher. The strategic retail planning process is the set of steps a retailer goes through to develop a strategy and plan. Marketing, csfs, competition, india, turnaround brands and branding samsung in india. Marketing is getting the right goods and services to the right people at the right places at the right time at the right price with the right. In the third edition, all chapters were revised and updated. Retail promotion includes advertising, public relations, publicity and sales promotion. Pdf retail digital marketing strategies researchgate.
Measuring ambush marketing and sponsorship effects. Strategic retail planning process retail strategic. Institutional explanations for local diversification. An overview of strategic retail management pearson canada. He holds degrees in economics and communications from the. Lesson 1 an overview of retailing introduction the word retail is derived from a french word with the prefix re and the verb tailer meaning to cut again. This tutorial introduces you to various concerns of retail business such as retail marketing, space management, and retail operations. Marketing strategy 4 objectives increase consumer traffic and loyalty to angel street thrift shop and to the stores website goals brand awareness increase sales customer loyalty and preference key message points one of a kind designer merchandise designer merchandise at an affordable price.
Retail marketing mix and the 7 ps of the retail mix. The core reasons behind developing a transfort strategic marketing plan include. Marketing is the way to achieve the set objectives. It includes how the retailers select a target market, determine the appropriate retail format, and. Retail strategy is a complete marketing plan for a service or a product to reach and influence consumers.
And while most companies do great marketing, only a few have created brand attachment and customer loyalty through their marketing practices and tactics. Marketing strategy of walmart walmart marketing strategy. Chapter 3 shows the usefulness of strategic planning for all kinds of retailers. The american manufacturer, through its marketing strategy which rests on a favorable brand image, has evolved into a large. Steps of retail strategy planning retail management.
Retail has long been a game of testing and learning. Merchandising and retail marketing satisfy customer needswants to meet business objectives within context of competitive strategy selection and sale of merchandise which presents clear message for consumers identify sources of merchandise differentiation to distinguish offer from competitors develop relationships within supply chain as. Retail marketing is the process by which retailers promote awareness and interest of their goods and services in an effort to generate sales from their consumers. Evidently, retail trade is one that cuts off smaller portions from large lumps of goods. Journal of retailing 84 3, 2008 256267 understanding the determinants of retail strategy. Pdf we are all shoppers in full evolution of our habits and expectations, and retailers are challenged to immediately respond and even. Web marketing strategy a study on amazon incorporation. Acevoig marketing strategy v3dn 2 executive summary rundown of whats in the document often completed last purpose use this template to capture the key information that you need to develop a thorough marketing strategy. Walmarts marketing strategy has positioned itself as a company offering products at the lowest price. Sourcing strategies in clothing retail firms 1 the fashion apparel business is traditionally characterized by intense competition and short product life cycles. Here we define strategic marketing and explore some marketing degrees and careers. Retail strategy definition marketing dictionary mba. A stores opening is a carefully orchestrated blend of advertising, merchandising, goodwill and glitter.
It is a process through which goods are transported to final consumers. Sample retail products are also easy to sell, as you only need to contact the supplier or wholesaler for the products to be delivered to your store or warehouse. The examples are all internationally known retail companies, to facilitate an understanding of what is involved in strategic retail management and illustrate best practices. A well defined and feasible marketing strategy makes meeting customer needs a likely and attainable goal. It also introduces you to visual merchandising, retail marketing mix, and etailing. The most essential and effective form of shopper marketing involves collaboration between retailers and product manufacturers.
509 908 852 1490 243 1248 447 1125 1542 1123 1336 1148 114 935 619 815 1609 438 1234 515 658 543 878 1611 511 1666 1474 287 974 254 1374 1163 834 1256 289 282 278 1199 1339 931 1488