Chegg book return refund

I ordered books from them and they signed me up for a subscription without my consent. Cengage unlimited i rented a book from chegg, but i have found. May 15, 20 if you are dissatisfied with the quality of your rental, chegg. I got an email saying the return was complete, but they havent credited my credit card yet, and nobody answers the customer service line when i call. Cengage customer support is not able to assist with chegg rentals returnsrefunds. Common problems addressed by the customer care unit that answers calls to 8555819873 include missing order, return an order, overcharge on account, verification status, cancel account and. How to get chegg study free account trial 2018 september 2019.

The best chegg phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a chegg rep, reminders when the call center opens, tips and shortcuts from other chegg customers who called this number. The digital return policy similarly allows the student to return the digital media for a full refund within 14 days if the class is cancelled or the item is no longer. Moreover, whenever i tend to give a low rated answer, someone will negotiate me. May 17, 2014 return instructions place all of your books and the packing slip in the box 1. Send in another copy of the book make sure it has the same isbn or you can pay the remaining balance to purchase the book here about chegg.

Vitalsource bookshelf is the worlds leading platform for distributing, accessing, consuming, and engaging with digital textbooks and course materials. Return instructions place all of your books and the packing slip in the box 1. Log in and go to your purchases page, then click on the rental control panel link for your rental book you want to return. Bring your books to one of our textbook solutions locations with the original order receipt and go to the checkout counter.

Chegg wants your textbooks back before finals, or theyll. I want to return a two books that were delivered to me and get a refund. I want to return a two books that were delivered to. The first fee will be charged after your due date has passed if you havent returned your books. If you are not satisfied in any way with the physical condition of the book you receive or it turns out you just dont need it, you can return the book to us within 21 days of the date you placed your order, in the same condition in which it was rentedpurchased. Just watch the video, throw those books into a box. Affix the return label to the top of the box take the package to a ups store, ups drop box, ups customer care center, ups alliances office depot or staples or authorized shipping outlet near you. The video provided demonstrates how to return your textbooks for a refund. We are not able to issue the refund on since the bookstore is where the code was purchased. Sell and return books what if my book was lost or stolen. The issue was classified by gethumanemilybin at the time as a verification status problem, and was later reported to be fixed on november 20th, 2017. Just watch the video, throw those books into a box, grab your prepaid label from chegg, drop them all. How to i return it and get a refund find answers now.

They have a 3 month policy i got refunded 40 bucks out of the 220 they stole from. Chegg boasts an extensive collection of interactive etextbooks with notetaking functions and wikipedia and dictionary access. Send your books back to our returns facility at the following. Chegg is an online digital study portal provides tutors. When i called the support line, the student advocate advised that she could return the book, issue a refund and i could rerent the book and she would waive the expedited fee. For a full refund, you can return a textbook within 21 days from the day you placed your order. Send your book s back to our returns facility at the following. Students can also take advantage of the 21day refund guarantee which allows for free returns within three weeks of ordering should you drop or change classes. Jan 29, 2016 on october 31st, 2017, gethumanjkoethe reported to gethuman that they were having an issue with chegg and needed to get in touch. In no case will books be refunded where the use of the books has been completed in the class, irrespective of normal refund deadlines. Cheggs online tutoring service connects aspirants and students with an expert personal tutor at the click of a button.

Chegg just sent me a reminder that i need to return my textbooks but the date they expect to have them in hand is before the end of my semester. We can help you package and return your books to amazon book rental program and chegg. We would like to show you a description here but the site wont allow us. I tried to contact chegg through their email but theres no response. If you are dissatisfied with the quality of your rental, will reissue the book with no additional shipping charges. I sold a few books to chegg and have not received my check yet. You can call chegg at 888 3648596 toll free number, fill out a contact form on their website. Mar 18, 2019 ready to return your rented textbooks to chegg.

If you are dissatisfied with the quality of your rental, chegg. I want to return a book an dont have a return slip. If you were charged the purchase price but still want to return the book, you must return the book within 7 days of being charged for a refund of the purchase fee. After logging into your account, select the order and follow the instructions for returns. If youre dissatisfied with a digital book that you have rented or purchased from chegg, you can return it for a full refund within 14 days. You can receive payment via american express gift card, or chegg credit. On october 31st, 2017, gethumanjkoethe reported to gethuman that they were having an issue with chegg and needed to get in touch. I would like to return the order of chegg tutors, which was charged on the. Allsome of which is refundable when you finally get off your lazy butt and send the book back. The chegg satisfaction guarantee allows the student to return the book within 21 days for a full refund if they are dissatisfied with the product or find that it is not needed. This phone number is cheggs best phone number because 48,966 customers like you used this contact information over the last 18 months and gave us feedback.

I am attempting to return my books to chegg because they are due tomorrow may. Just enter your isbn, get a quote, and ship your books to chegg. No returns on digital products are available after 14 days from purchase has elapsed. Chegg rentals can be refunded up to 21 days from the date the order was placed. On november 2nd, 2017, gethumanemilybin reported to gethuman that they were having an issue with chegg and needed to get in touch. Send in another copy of the book make sure it has the same isbn or you can pay the remaining balance to purchase the book here. Neighborhood parcel through its partnership with fedex and ups can facilitate the return of all college books this season.

This issue has happened several times in my recent subscriptions and i tend to find the answers using similar websites like chegg. Textbook selection chegg offers students the ability to rent textbooks, purchase new and used editions, download etextbooks and more. Semester 125 days, quarter 85 days, and summer 60 days. Return value for a book that arrives outside of the 30 day return window will be equal to the current buyback value if one exists. Combine your rental book returns with the books you are selling back to us in one box. New books must be returned in new condition to receive a refund. If the item is in the same condition as when you received it, youll receive a full refund. Access codescards must be unused and unopened to be eligible for return.

To return a rental within the initial rental refund period, go to manage your rentals. Textbook refund form textbook refund full refund within 2 weeks of purchase date receipt required textbooks may not be returned for a refund if the course was accelerated andor completed within the 14 days books must be returned in the same condition as when purchased new books. Because at chegg were all about removing the obstacles that stand in the way of the education you want and deserve. Chegg did your professor change your book on you last. Select return books in the upper right corner and follow the return steps. This happened for one year until i noticed the charges. The issue was classified by gethumanjkoethe at the time as a verification status problem, and was later reported to be fixed on november 17th, 2017. Chegg offers the option to return any rentals within 21 days of your order for any reason, which is a great feature in case you drop or cancel a class. You go to the site and print a return label free shipping back. Rules and guidelines for renting with chegg com textbooks. Chegg will inspect your book and pay you within 110 days depending on your payment method. Having a college book that you want to return to amazon or chegg.

Apply the return shipping label and take the shipment to the carrier listed on your return label. I rented a book for a class i decided to drop the its only been a week since i had it can i return it for a refund masteringbiology with pearson etext student access code card for campbell biology th edition. Each digital book can only be returned once for a refund. For books rentedpurchased in store, there is a time frame in which you may return the item for a refund refund period varies by store ship.

Chegg coupons free trial of study free shipping on books. How to return chegg books for refund, well provide a full refund minus the original cost of shipping, if applicable. When returning a book early using the prepaid label, the return. All of our textbooks come with a 21 day satisfaction guarantee, 14 days for etextbooks. Full refunds on new books are issued only when the book is in unmarked and in new condition.

Rental returns are not eligible for a refund by the last day of your rental period, you must either buyout your rental or mail your rental book back. See below for the most common class sessions and deadlines. Sep 12, 2018 i am writing as i am very upset right now. Book must be in the same condition in which we shipped it to you. If you cancel within 14 days of placing your order, you will get your money back. I always get at least 3 of my questions unsolved or solved in the wrong way.

Certain school bookstores and other locations may be designated by chegg as authorized chegg affiliates. Jul 21, 2017 the video provided demonstrates how to return your textbooks for a refund. There are two fees youll be charged if you return your books late. Rentbuy books on chegg save up to 90% on textbooks. College books return service return chegg and amazon books. Bring your book s to one of our textbook solutions locations with the original order receipt and go to the checkout counter. Cengage unlimited i rented a book from chegg, but i have found that i dont need it anymore. Textbooks purchased for all courses must be returned by the published course drop deadline. May 15, 20 the chegg satisfaction guarantee allows the student to return the book within 21 days for a full refund if they are dissatisfied with the product or find that it is not needed. To return a textbook and get a refund, you have to return the books within 30 days of the original order date.